GATECH SA your gate to technology

p: +(48) 71 7072006

m: info@gatechsa.pl

Taking care of our clients, we have prepared a brief description of the basic functionalities of SAP delivery services in the CLOUD model

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Basis
Support

It’s fundamental. It’s essential. In reality, SAP Basis is an absolutely critical element of success with SAP. Basis is about basic maintenance, staying on top of database administration and upkeep. Think of SAP® Basis as the glue holding your SAP landscape together. SAP Basis deals with the technical layers of the SAP landscape and is tasked with keeping it all healthy, including SAP enterprise cloud, database and applications. Basis administrators install updates and monitor systems for errors.

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Software as
a Service

where the core team members and
other members test the customization

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Cloud
platform

where the live data of
the company is recorded

The complete production system consists of several S/4 HANA environments

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Development
System DEV

where the consultants do the customization
as per the company’s requirement

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Quality Assurance
System QAS

where the core team members and
other members test the customization

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Production
System PROD

where the live data of
the company is recorded

A few words about the infrastructure for services and the quality of their delivery.

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Electric power
Supply

  • the data center has redundant and backup power sources to protect against power interruptions: uninterruptible power supplies (UPS) and power generators.
  • the data center is equipped with at least two UPS devices. They are able to independently provide power to the Data Center working under full load. The generator is set started during the operation of UPS devices.
  • each server (rack) cabinet is powered by two (A and B) power circuits. The customer has the right to continuously use up to 70% of the rated current fuses on one of the two supply circuits (A or B), reserving the second circuit as redundant. In case of parallel use of both circuits, the total power consumption of both circuits must not exceed 35% of the total rated current of all fuses.
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Security

  • separated area without the possibility of third parties access, minimized passing of foreign installations.
  • to ensure high quality of system working parameters installed in Data Centers, the colocation service combines a series of multi-layer security procedures, which is intended to completely eliminate all types of risks related to operating devices.
  • all the equipment installed is protected against fire by fire protection system, enabling the equipment to operate without interruption even in case of fire detection.
  • solutions are brought in accordance with developed security model for IT-related systems such as: comprehensvie backup policy, users authorization policy, data storage policy.
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Service
Level

where the live data of
the company is recorded

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